Eaglexpress Air attends IATA Emergency Planning and Response for Airlines course

Kuala Lumpur, Malaysia, 10th August 2015 

Malaysia’s Eaglexpress Air Charter (www.eaglexpressair.com), a privately held, global Umrah/Hajj charter operator, recently participated in a training course entitled “Emergency Planning and Response (EPR) for Airlines”.

Run by the International Air Transport Association (IATA) and part of the IATA Operational Safety Audit (IOSA), the EPR course is an integral part to the continuous improvement of the charter operator’s operational safety system.

“Safety is our NUMBER ONE priority at Eaglexpress Air Charter. A third party such as IATA assisting us in training for our operational safety standards within our charter operations is invaluable,” said Captain Azlan Zainal Abidin, President, Chief Executive Officer, and the largest shareholder of the charter operator.

The course was conducted by Mr Clive Snook, the instructor representing the IATA Training & Development Institute course, and also managing director at Aviation Ground Operations Training Services.

The three-day course was held July 22-24 in Kuala Lumpur.

Twenty key members of the Eaglexpress Air team, including the senior management team, attended the course, including Captain Muhammad Musa, Vice President for Safety and Security who described the important role of the course:

“The EPR training helps us to better manage, coordinate and control any major or minor situations that may affect the charter operator’s interests, allowing us to continue with our normal operations with minimum disruptions.”

Key topics for training, exercises and discussion included:  emergency response organization; emergency response network; emergency response plan; station emergency planning and response; special assistance team and humanitarian response; go-team and investigation; crisis communication; command centre; emergency response facilities.

All were a part of the course’s comprehensive training schedule and group exercises.

With his valuable aviation skills, experience and airport management track record, including the role of Airport Manager at Kabul Airport in Afghanistan, Mr Snook was able to offer his valuable insights into the “what if”, worse-case scenarios, and how best to respond on the ground, always expecting the unexpected.

Throughout the course, he highlighted the importance of careful planning, and how a prompt and efficient response to an emergency protects the company’s operating network.


Editor’s Notes:

Eaglexpress Air Charter is an Aircraft, Crew, Maintenance and Insurance (ACMI) operator.

Its main clients are Saudi Arabian Airlines and Nas Charter. Eaglexpress is the only charter airline that is flying charters for both SaudiaA and Nas.

Eaglexpress was incorporated in August 2011, and granted its Aircraft operating Certificate (AOC) and Aircraft Service Permit (ASP) to operate non-scheduled air services for passenger and cargo in August 2012 by Malaysia’s Department of Civil Aviation.

Contact information: 

Andrew Law, Corporate Finance & Investor Relations 

 Andrew.Law@eaglexpressair.com OR


Eaglexpress Air Charter: www.eaglexpressair.com

International Air Transport Association (IATA): www.iata.org

Aviation Ground Operations Training Services:  


Corporate Headquarters

Eaglexpress Air Charter Sdn Bhd (956168-D)

Block A-9-01, A-9-02, Oasis Square, Oasis Damansara,

No. 2, Jalan PJU 1A/7A 47301 Petaling Jaya,

Selangor Darul Ehsan, Malaysia.

1.Course material

#1 IATA Emergency Planning and Response for Airlines course material

2.CEO and COO

#2 Captain Azlan Zainal Abidin, President, Chief Executive Officer, Eaglexpress Air, and Shamini Law, Chief Operating Officer, Eaglexpress Air (L to R).

3.MM and CS

#3 Captain Muhammad Musa, Vice President for Safety and Security, Eaglexpress Air, and Mr Clive Snook, IATA EPR Course Instructor (L to R).

4.EZX attendees

#4 Eaglexpress Air EPR course attendees.

Download PDF here : Eaglexpress Air attends IATA Emergency Planning and Response for Airlines course